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Customer Email Updates

How do you keep your customer informed with the latest job updates? Any delays can ruin all previous efforts to generate positive customer satisfaction. BusinessFlow Online can help your staff by providing easy ways to send your customers the latest updates including: access to the Customer web portal, SMS test messages and emailing direct from the program

Emailing Direct From BusinessFlow:

The email editor can be used from almost anywhere within the program. Opening the email editor gives you access to any of the saved contact names and their email addresses. From the email editor you can also attach any document that is in the job's 'document store' e.g. email, quote, invoice etc.

Email Standard Text:

You can save all your most frequently used email messages as "email standard texts" Each standard text message can contain multiple key "print codes" which automatically get replaced with real data from the job (e.g. site address or contact name). Each email standard text saved can be given a category and internal description (e.g. invoicing emails, quote emails).


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