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Customer Reviews'.....

A Sample of Our Many Customer Comments:


HSD Facilities Group: "We've used many Facility and Property Management Software packages but only Infotek Software offered a package that links our job sheets to our invoices and quotes and is fully customized to suit our business. The installation was very easy and after the short training we were all using the program and sharing information. We must be saving around 10 hours a week and I was able to easily start to get my business under control. The software provided: - Streamlined our data and job management - Better financial control of the business - Strong sub-contractor management - Better job process flow - Improved customer relationship - Good friendly uk support"

John HSD Facilities Group

Decor FM: "We cannot recommend Infotek Software highly enough. We have a very challenging set of rules and regulations to ensure works are carried correctly, and we also required huge amounts of information. Not only did Infotek know what we wanted, but all updates were delivered quickly and efficiently. Great company, great service! Thank you".

Henry - Décor FM Ltd

Crystal Property Care: “We are really pleased we selected Infotek Software. I cannot recommend them highly enough. The Installation, configuration and training was very easy and we continue to be impressed with the business improvements we are seeing and the great support we receive. In our property management business customer satisfaction depends on good communications to our clients, our sub-contractors, our engineers and our office staff. With Infotek Software’s BusinessFlow solution communications have significantly improved.

     - Everyone in the office knows immediately what is going on
    - clients therefore get updated faster
    - it’s easy to generate instructions for sub-contractors and track their performance
    - finding old job history is a breeze

The BusinessFlow program is great, but more than that the linked customer web portal has been fantastic. It’s linked in with the main program so we only need to update the system once which automatically sends the client an update. This has reduced the number of manual emails we need to send by over 50%. “

Eileen - Crystal Property Care


LA ENGINEERING: “We have recently been awarded ISO9001 and we would have found this incredibly difficult without Infotek software. What’s more impressive is that our auditors - who also see many software packages - commented during our recent audit that they “were impressed with the BusinessFlow Online software”. The software has made things so much easier and provides us with:

- Full traceability on any job
– especially the document store
- Ease of which to look up repeat jobs to find out rates and hours used
- Easy to “clone” jobs which makes things quicker and easier.
- I continue to be impressed with Infotek Software and their support.”

Les - LA Engineering

Johnsons Sheet Metalworks Ltd: “The program itself has been a massive help with our day to day invoicing, costing of our work and time saving is improving all the time. Another great help is our customer information database we have built up of names, addresses, phone numbers etc, all in the same place and the materials/parts list we have created and are continuing to add to. We would recommend this program to anyone thinking of buying a program for their business where costing is essential. ”

Derek - Johnsons Sheet Metalworks


SOLWAY SOLAR SYSTEMS: we originally bought Solar Flow to handle the sales process for our renewable energy division - Solway Solar Systems - however we have now rolled it out as Business Flow for our other 3 divisions - AGA Rayburn sales & service, bespoke interiors and listed building renovations as both management and operational staff found it so useful.

The reports now form a key part of our Friday Management Meetings As someone who has spent the past 30 years or so in IT related activities can I say how impressed I am at the level of functionality you have included in the software whilst keeping its operation very straight forward. ”

Roger - Solway Solar System

LH Aerial Services: "This software has helped us so much its easy to use and cost effective. We use the all in one package for its quick turnaround. You don't just get the software you also get fantastic support at any time- its perfect for our line of work”

Terry - LH Aerial Services

Rivendell Carpet & Flooring: "After looking at many software systems, Infotek Software's was a package that easily links our job sheets to our invoices and quotes and is fully configured to suit our business. The installation was very easy and after the short training we were all using the program and sharing information. Our business is now under control and we must be saving 4-5 hours a week ”

Mandy - Rivendell Carpets & Flooring

LKT Electrical: "BusinessFlow is an excellent tool for the full front to end process of taking the customer order to invoicing. We have been using the system now for 18 months and has given us an excellent system for all customer enquiries / orders. Business Flow is easy to use giving a professional aspect to quotations, job sheets and invoices. In this current financial climate we are all looking for ways of reducing cost and Business Flow has certainly enabled us to do that by reducing time to produce quotations, Job sheets and Invoices, this is backed up by excellent support from the business flow Team.

Chris - LKT Electrical Ltd